It has been a year now since my sister passed away. She had spent the last four months of her life being moved from one long term care/rehabilitation facility to another. It was during this period of time that our family became very aware and dependent on the Ombudsman program at Direction Home Akron Canton Area Agency on Aging.
The Older American Act of 1965 created the Long Term Care Ombudsman Program with the mission to provide a voice for residents of nursing homes and assisted living homes throughout the country. This is an advocacy program which is required by law to investigate, report on and help settle complaints about the quality of care in these facilities.
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